SHIPPING

Your order will be shipped within 3 business days. Due to the handmade nature of the products and based on availability of materials, some orders may take up to 3-5 business days to ship. Shipping times typically increase during sales and holidays, so plan accordingly for those special occasions.

If you live in the Chandler, AZ area, contactless pickup may be available. Please email me at magda@liveandlovecreations.com.

ORDER TRACKING

As soon as your order is packed and ready to ship, a shipping confirmation email will be sent along with tracking information. For an update on your order status, you can visit the USPS Tracking Site and enter your tracking number provided to you in the Confirmation Purchase email.

RETURNS

Due to the nature of some of our products being handmade, we do not offer refunds or exchanges on custom pieces. If the product is not custom made, we gladly accept exchanges for unworn items within 5 days of delivery. Please email magda@liveandlovecreations.com to initiate an exchange.

EXCHANGES

We can exchange items within 5 days of receipt and if the item is defective. If you need to exchange it for the same item, send us an email at magda@liveandlovecreations.com. You can send the defective item back to us. Please note shipping costs will be the customers responsibility.

ALL OTHER QUESTIONS

Our highest priority is your complete satisfaction, if for some reason you have any other concerns or questions, do not hesitate to contact me at magda@liveandlovecreations.com. Please note all items are handmade and slight imperfections are part of the creative process.